FAQ's

Digital Credentials

A digital credential is a web-enabled certification that represents the completion of a course at the IIX Institute, and
is indicative of the knowledge and/or skills gained through the process of completing the course.

A digital credential is a highly visible and shareable digital verification of your accomplishment with IIX Institute.
Sharing your digital credential on social media platforms is a great way to signal your interest, knowledge, and
skillset in a subject matter. Credly digital credentials can drive your business forward through the following:

  • Translate your training to career success for earners, generating demand and revenue for your learning
    programs.
  • Develop talents effectively with verified digital credentials and create data driven decisions to enhance
    human capital.
  • Leverage value to your team using credentials connected to career opportunities efficiently.

Upon completion of select courses and programs, you will receive a confirmation email with instructions from us on
how to claim your digital credential. You will also receive an email from our digital credential partner, Credly, on
how to accept and share your newly gained digital credential.

Yes! You can share your digital credentials on social network platforms such as LinkedIn, Twitter, Facebook etc.
You can also share it by email or on embedded on a website. Please refer here (credly support) for more details on
how you can share your digital credentials.

If you have completed a course but have yet to receive your digital credential, please email us at
iixinstitute@iixglobal.com.
Please refer here for more information on Credly digital credentials.

Courses

Payments can be made online at IIX Institute using Stripe or Paypal. For other payment methods, please contact
iixinstitute@iixglobal.com. All payments must be received in full prior to accessing the course.

Should you have difficulties making the full payment upfront, please contact the program coordinator at
iixinstitute@iixglobal.com. Exceptions may be made on a case-by-case basis.

You can access all course content for 90 days from the date of purchase. If you do not complete the course in that
period, contact our team at iixinstitute@iixglobal.com for extensions.

Upon passing the final assessment (minimum score 70%), you will receive a digital credential from the IIX Institute.

Payment is non-refundable. Where unavoidable, we reserve the right to change the speakers. If we cancel the
course, we will notify you of the changes and endeavor to reschedule the course or we will refund the course fees
in full (minus any bank transfer fees). We will not refund any other costs you incur as a result of the cancellation.

At the end of the course, you can test your knowledge with a certificate exam for each Masterclass. This certificate
exam consists of a series of multiple-choice questions that will be available on-demand during the last week of the
course. Upon completing all Masterclasses and passing all the certificate exams, you will receive a Certificate of
Achievement from the IIX Institute, which can be used as evidence of your knowledge and experience gained.

Upon completing all components of the program and passing the certificate exams (minimum score 70%), you will
receive a Certificate of Achievement from the IIX Institute. You will receive a confirmation email with instructions
from us on how to claim your digital credential. You will also receive an email from our digital credential partner,
Credly, on how to accept and share your newly gained digital credential.

Your data and learning progress will be automatically stored in a secured system.Therefore, all changes will not
affect your current progress or any other information as it will be transferred back to the web page.

change your hard work and effort to complete our course, instead, we are enhancing your learning experience by
providing you with new features in which you can use to continue your study.

For further inquiries, you may send an email to iixinstitute@iixglobal.com with the following subject format:
Subject: Topic of Query, your Account Name

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